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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chloe Donovan

August 8, 2025

5  out of  5
rating by Chloe Donovan
"Marissa worked with me and she was great! She communicated well and got things done very quickly, which I appreciated."
We responded:
"Thank you so much for the feedback and kind words, Chloe! I will be sure to share with Marissa and the Team! We are so glad we could help you with your car insurance needs! Thank you for your business!"
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Ahmed Velez

August 8, 2025

5  out of  5
rating by Ahmed Velez
"As a Texan and entrepreneur of business moving to Lakeland, I was a bit overwhelmed with everything involved in buying a new home — but Marissa made getting homeowners insurance the easiest part of the whole process. She was knowledgeable, friendly, and took the time to explain everything in a way that made sense. I never felt rushed or pressured, just supported. Marissa went above and beyond to make sure I had the right coverage for my needs, and I genuinely felt like I had someone in my corner. I had options but Marissa made it easy to say “yes” to State Farm. I will let others know about Marissa"
We responded:
"Wow, many thanks Ahmed for the kind words and feedback! I will be sure to share with Marissa and the rest of our team! We appreciate the opportunity to serve you and are glad we could assist you with your homeowners insurance! "
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D Morales

August 7, 2025

5  out of  5
rating by D Morales
"I have had Mark Lanier as my State Farm Insurance professional for several years. He and his staff have been great to assist me whenever I call or visit with any questions. I would definitely recommend him to my friends and family."
We responded:
"Thank you so much for the kind words! :) We appreciate your loyalty and business!! It's a pleasure to help you!"
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Karen Schmidt

August 6, 2025

5  out of  5
rating by Karen Schmidt
"Marissa was a joy to work with. She was knowledgeable and helped me throw the entire process."
We responded:
"We appreciate your feedback, Karen! I will be sure to share your comments with Marissa! Thank you for your business! :)"
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Anton Safonov

August 4, 2025

5  out of  5
rating by Anton Safonov
"Lacy was super helpful. Thank you thank you!"
We responded:
"Thank you so much for the feedback, Anton! I will be sure to share with Lacy and the Team! We appreciate your business!"
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Barney Ballard

July 30, 2025

5  out of  5
rating by Barney Ballard
"Want to thank Lacy Gregory and State Farm for helping me get insurance for my tractor. Very helpful and professional. Thank you again"
We responded:
"Thank you for the kind words, Barney! We are so glad Lacy was able to assist you with your tractor insurance, and we surely appreciate your business!"
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Melea Battles

July 29, 2025

5  out of  5
rating by Melea Battles
"Marissa was amazing & so helpful! She made the process simple & easy."
We responded:
"Thank you for the kind words, Melea! I will be sure to share them with Marissa! We appreciate your business!"
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Rick Greenhow

July 23, 2025

5  out of  5
rating by Rick Greenhow
"Marissa is always very helpful and knowledgeable any time I have a question or transaction. Thanks"
We responded:
"Thank you for the kind words, Rick! We appreciate your business and the opportunity to serve you!"
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Gloribel Rosario

July 18, 2025

5  out of  5
rating by Gloribel Rosario
"Thank you Marissa for the excellent service. Your promptness and commitment to me were excellent, beyond praise."
We responded:
"Many thanks for the kind words, Gloribel! We thank you for your business and your feedback! "
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Donna Retzlaff

July 8, 2025

5  out of  5
rating by Donna Retzlaff
"Mark and his staff are wonderful people to deal with. Always happy to help any way they can. I have been with State Farm Insurance for a long time first in Michigan and now in Florida for 28 years! Always a pleasure to do business with."
We responded:
"Many thanks for your business all these years, Donna! We appreciate your feedback, it means the world to us! :)"
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BadKarma90

July 7, 2025

5  out of  5
rating by BadKarma90
"Thank you for the help with getting a new auto policy. I thought it would be a long phone call to figure out if State Farm would be a good fit for the right price. The call was quick and simple."
We responded:
"Thank you for the kind words and we are glad we could help you efficiently! Thank you for your business!"
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Nillymar Fuentes

July 3, 2025

5  out of  5
rating by Nillymar Fuentes
"Marissa was of great help! She made it easy, quick, and gave me the best deal. Super satisfied and would recommend 100/10!"
We responded:
"Thank you for the kind words, Nillymar! We are grateful for the opportunity to help you and appreciate your business!"
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Joe Trotter

June 30, 2025

5  out of  5
rating by Joe Trotter
"Marissa was great! Not only was she extremely helpful with my questions, she was able to save me on both my vehicles and was able to add renters for me. Super grateful for her help. I highly recommend calling and asking for Marissa!"
We responded:
"Thank you for the kind words, Joe! We appreciate your business. It's a pleasure to help you! :)"
Profile photo of Chuck Connell

Chuck Connell

June 20, 2025

5  out of  5
rating by Chuck Connell
"Mark and his team recently reached out to me to check in. We spent a few minutes discussing my current policy and they were able to reduce my monthly premium by $100.00 by switching to State Farm. This was a follow up courtesy as 1 year prior I had contacted them while shopping around, but I ended up going with another carrier. I’m so glad they called to say hi and informed me of some new pricing availability which could benefit me. It did for sure! Well done, Lanier team! Thank you!"
We responded:
"Many thanks for the kind words, Chuck! We are so glad we were able to earn your business and surely appreciate it! :)"
Profile photo of Ashley Rodriguez

Ashley Rodriguez

June 7, 2025

5  out of  5
rating by Ashley Rodriguez
"Lacy has been my go to person for years. She’s way more than just an agent to me. She is so genuine and cares for me as a person as well as a customer. She is knowledgeable and versatile and most importantly so kind to me. She’s pretty much all I need. And I guess mark is ok too… Just kidding! I’ve been with this branch for over 10 years and I’ll never be able to go anywhere else because everyone here treats you with respect and has your best interest in mind. I’m really impressed that mark has been able to pass that along to his whole team. It really does make a difference to go to a branch with people you’re comfortable with. I wouldn’t trade this team for anything else. Thank you guys for being so wonderful and being there for your customers!"
We responded:
"Thank you so much for the great words, Ashley! It's been a privilege to serve you for over 10 years! We truly appreciate your business and loyalty! :)"
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Kim Chaney

May 30, 2025

5  out of  5
rating by Kim Chaney
"She was very nice and answered all my questions"
We responded:
"Thank you for your feedback, Kim! We appreciate your business!"
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Pamela Wright

May 29, 2025

5  out of  5
rating by Pamela Wright
"Very pleasant staff, help me quickly with my issue."
We responded:
"We appreciate your feedback and business, Pamela! Happy to help! :)"
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Grayson Stenzel

May 21, 2025

5  out of  5
rating by Grayson Stenzel
"Have to say Matt was great to deal with, made the quoting process easy and explained everything along the way. Definitely recommend dealing with him! Thank you again Matt!"
We responded:
"Thank you for the kind words and feedback! We appreciate the opportunity to help you! :)"
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Food Lover

May 20, 2025

5  out of  5
rating by Food Lover
"Mrs Lacey omg! God blesss you. Can’t thank her enough. She is so helpful. Thank you State Farm, and thank you Mrs Lacey."
We responded:
"Thank you so much for the feedback and kind words! We appreciate your business! :)"
Profile photo of Karen Dixon

Karen Dixon

May 15, 2025

5  out of  5
rating by Karen Dixon
"Mark Lanier and his State Farm team have always been helpful and quick to answer any questions or make requested changes to our policies. Carol-Anne is especially helpful and responds promptly. She even calls to say there will be a decrease in our policy amount. Very nice!"
We responded:
"Thank you for the kind words, Karen! We appreciate the feedback and your business! It's a pleasure to help you! :)"
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Sarah Hardiman

May 13, 2025

5  out of  5
rating by Sarah Hardiman
"Lacy is the Best agent!! Very helpful and friendy!"
We responded:
"Thank you for the feedback, Sarah! We appreciate your business!!! :)"
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Emily Roney

May 13, 2025

5  out of  5
rating by Emily Roney
"My family has been with State Farm for 30+ years! They have always come through when we needed them. Lacy is the absolute best! She recently stayed after hours to help me out and I can't thank her enough."
We responded:
"Thank you so much for the kind words, Emily! It's always been a pleasure helping you and your family and we truly appreciate the business and loyalty! :)"
Profile photo of Kevin Barlow

Kevin Barlow

May 5, 2025

5  out of  5
rating by Kevin Barlow
"Friendly staff, always willing to help in a timely manner. I absolutely recommend Mark Lanier State Farm Insurance."
We responded:
"Thank you for the feedback, Kevin! It's a pleasure to help you and your family! Thank you for your business!"
Profile photo of Dianne Graham

Dianne Graham

April 22, 2025

5  out of  5
rating by Dianne Graham
"Mark is hands down the most amazing insurance guy to work with! He is responsive and has your back. We moved to Texas and transferred our insurance to Texas. Within a few days A letter from Florida saying they were gonna suspend my license despite following the Texas process of (transferring insurance, getting inspections, filling out the 130-u form) all because we didn’t have Florida insurance. After calling the DMV because we couldn’t get into the Texas one until May 17th because they don’t take walk-ins , Florida said you have to change your insurance back to Florida or turn in your plates. Mark not only wrote me a temporary insurance, he expedited it to make sure my Licensed didn’t get suspended. Talk about an amazing customer experience and a load of pressure off my shoulders. Thank you so much! I would 100% recommend him and give him 10 stars if I could!!! The best!!!"
We responded:
"Many thanks for the kinds words, Dianne! Lacy, myself and my entire team are happy to help! We're so glad we were able to assist you and get it resolved! :)"
Profile photo of Kevin Ocampo

Kevin Ocampo

April 9, 2025

5  out of  5
rating by Kevin Ocampo
"I am a new customer of State Farm and I had the pleasure of speaking with Carol Anne today on getting a quote for a new vehicle purchase. She was very fast and efficient and in no time she was able to get me insured at a reasonable price. I highly recommend this office"
We responded:
"Many thanks for the kind words, Kevin! We are so glad to hear you had a great experience and we surely appreciate your business!"