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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandi Cruz

March 27, 2026

5  out of  5
rating by Sandi Cruz
"Carole-Ann is Absolutely Amazing. She went above and beyond to accommodate my family and never once had a problem. The service, product and price she offered is well better than Anywhere you will ever encounter! Call her immediately!"
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Jordan Meadors

March 27, 2026

5  out of  5
rating by Jordan Meadors
"Marissa was amazing, good communication helping me understand coverages and also saved me alot of money by making the switch"
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Luis Vega

March 26, 2026

5  out of  5
rating by Luis Vega
"Only 5 stars, I wanted to give her 10.5 stars. She was amazing, prompt, and accommodating. I had State Farm before and never received service like hers. AAA+ service, thank you Marissa."
We responded:
"Thank you for your kind words and feedback, Luis! I will be sure to share with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance! "
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fred harkness

March 24, 2026

5  out of  5
rating by fred harkness
"I was looking for a new auto insurance policy. Marissa at State Farm was very helpful for me getting that. She was very polite, knowledgeable and quick. I would highly recommend reaching out to her."
We responded:
"Thank you so much for the feedback and kind words, Fred! I will be sure to share with Marissa and the Team! We appreciate your business and are glad we could help you with your auto insurance!"
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Natalie Ramirez

March 23, 2026

5  out of  5
rating by Natalie Ramirez
"I checked the reviews before going in, and I could immediately see why this State Farm location has a perfect 5-star rating! From the moment I walked in, the atmosphere was welcoming and the staff was incredibly friendly and professional. They took the time to answer all of my questions, explain everything clearly, and made sure I felt comfortable and confident with my decisions. What really stood out to me was how patient and genuine everyone was—they didn’t rush me at all and made the entire process feel smooth and stress-free. It’s rare to find a place where you feel like they truly care about helping you rather than just getting you in and out. Overall, such a great experience, and I can honestly say the reviews don’t lie! I would definitely recommend everyone to come here if you’re looking for excellent service and a team that goes above and beyond."
We responded:
"Wow, what kind words and feedback, Natalie! Thank you! We truly love what we do and that starts with helping people! It's really nice to learn you could feel our efforts and we are grateful for that and for you. Thank you for your business! :) "
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Bill Moore

March 14, 2026

5  out of  5
rating by Bill Moore
"Marissa was able to save over $100 a month on my auto insurance and she was able to find me a supplemental life insurance policy that got me an even better discount. Thank you Marissa for all your help."
We responded:
"Thanks so much for the kind words and feedback, Bill! I will be sure to share with Marissa and the Team! We are grateful for the opportunity to help you with your life and vehicle insurance! Thank you for your business!"
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Valerie Mcdonald

March 12, 2026

5  out of  5
rating by Valerie Mcdonald
"Marissa was so informative regarding the coverages I got. And she was so kind and helpful...answered all of my questions with knowledge and patience! Highly recommend!!"
We responded:
"Thank so much for the kind words and feedback, Valerie! I will be sure to share this with Marissa and the Team! Many thanks for giving us the opportunity to help you! "
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Jeff St Thomas

March 12, 2026

5  out of  5
rating by Jeff St Thomas
"State Farm Mark Lanier Agency is TERRIFIC, what made my experience so easy and enjoyable was working with the uber professional Marissa Trotter, you should call if you have any insurance needs, their quote blew Progressive out of the water."
We responded:
"Many thanks for the kind words and feedback, Jeff! I will be sure to share with Marissa and the Team! We appreciate the opportunity to help you with your insurance needs!"
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Maykel Pousa

March 6, 2026

5  out of  5
rating by Maykel Pousa
"Muy amable,atenta y lo mejor de todo es que fue super facil y rapido .....gracias a Melissa"
We responded:
"Many thanks for the kind works, Maykel! We appreciate the opportunity to assist you with Renters insurance!"
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Peter Sierra

February 23, 2026

5  out of  5
rating by Peter Sierra
"Marissa and Tess were very helpful saved about $393 from GEICO to State Farm. Included my ENOA."
We responded:
"Many thanks for the feedback and kind words, Peter! We are grateful to have the opportunity to help you with your insurance needs! Thank you for your business!"
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Sheila Canoy

February 20, 2026

5  out of  5
rating by Sheila Canoy
"Marissa Trotter was super friendly and made the experience as smooth as possible. I appreciate her excellent customer service and the ease of getting the policy."
We responded:
"Thank you so much for the feedback and kind words, Sheila! We are grateful for the opportunity to help you with your vehicle insurance needs! "
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Sarai Hensley

February 13, 2026

5  out of  5
rating by Sarai Hensley
"Marissa is very helpful and got me the best quote!!! Her knowledge of the needs for my car was a. Her customer service is top notch. Thank you Marissa Sarai Hensley"
We responded:
"Thank you so much for the kind words! I will be sure to share them with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance!"
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Jessica Santiago

February 12, 2026

5  out of  5
rating by Jessica Santiago
"Marissa helped me so much with premium coverage at a reasonable price, thank you!"
We responded:
"Many thanks for the feedback and kind words, Jessica! I will be sure to share with Marissa and the Team! We are grateful for the opportunity to help you with your life and vehicle insurance needs!"
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Steve Eddins Ii

February 12, 2026

5  out of  5
rating by Steve Eddins Ii
"Great experience. Very knowledgeable and a pleasure to do business with."
We responded:
"Thank you so much for the kind words, Steve! We appreciate the opportunity to help you with your vehicle insurance!"
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Roger Green

February 11, 2026

5  out of  5
rating by Roger Green
"Merrisa was our rep at State Farm for our auto policy, she was thorough, and informative, easy to understand. Without reservation I would recommend her services Thank u Merissa"
We responded:
"Thank you so much for the kind words and feedback, Roger! I will be sure to share with Marissa and the Team! We are grateful for the opportunity to help you with your auto insurance needs!"
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Cory Peace

February 10, 2026

5  out of  5
rating by Cory Peace
"Marissa was excellent. Professional and so personable. Thank you!!!"
We responded:
"Thank you for your feedback, Cory! Great to hear from you! We appreciate it!"
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Patrick Collins

February 5, 2026

5  out of  5
rating by Patrick Collins
"Marissa was a great help changing my insurance from GEICO to State Farm. She walked me through it, explaining everything to me as she went. Very good experience 💯"
We responded:
"Many thanks for the kind words, Partick! I will be sure to share with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance!"
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Ethan Girouard

February 4, 2026

5  out of  5
rating by Ethan Girouard
"Marissa & Teresa were really helpful with helping me find WAY more coverage than what I had with USAA for over $100 less per month with State Farm."
We responded:
"Many thanks for the kind words, Ethan! We appreciate your feedback and are so glad we were able to help you with your insurance needs!"
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Nancy Reynolds

February 2, 2026

5  out of  5
rating by Nancy Reynolds
"Marissa did an excellent job in finding us great car insurance."
We responded:
"Many thanks for the kind words and feedback, Nancy! I will be sure to chare with Marissa and the Team! We are grateful to have the opportunity to help you with your vehicle insurance!"
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End Results Salons

January 27, 2026

5  out of  5
rating by End Results Salons
"Marissa and CarolAnn are both amazing! We have switched all our policies with Mark Lanier State Farm and couldn't be happier!"
We responded:
" Many thanks for the kind words and feedback! We are extremely grateful to have the opportunity to help you!!! Thank you so much for your business!"
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Thomas

January 22, 2026

5  out of  5
rating by Thomas
"Marissa was extremely professional and steered me in the right direction and saved me a sizeable amount of money with better coverage. Very pleasant with A+ customer service skills."
We responded:
"Many thanks for the kind words and feedback, Thomas! I will be sure to share with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance! Thank you!!!"
Profile photo of Andrew Rodriguez

Andrew Rodriguez

January 15, 2026

5  out of  5
rating by Andrew Rodriguez
"Carole-Ann and the team was so warm in how they greeted me and made me feel like family! Despite moving from a new state, she made it feel easy to get things transitioned, move towards the next steps, and handle everything so I can get my car registered the same day! The location here is so nice with hardwood floors, waterfall displays, and great smelling fragrance. The team here is amazing, the vibes are easy, and is another proud reason why I have stayed with start farm- because they treat me like family!"
We responded:
"Many thanks such kind words, Andrew! I will be sure to share your feedback with Carole-Ann and the team! We truly appreciate the opportunity to help you with your vehicle, renters and liability insurance needs! Thank you for your business!"
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Nik Millan

January 7, 2026

5  out of  5
rating by Nik Millan
"Marissa was great, she contacted me thru email without me even looking at switching from geico but I am glad she did. She has saved me a bunch of money by switching to State Farm! Lol"
We responded:
"Many thanks for the kind words, Nik! I will be sure to share with Marissa and the Team! We are thrilled it worked out! We appreciate the opportunity to help you with your insurance!"
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Lisa CLark

January 2, 2026

5  out of  5
rating by Lisa CLark
"Marissa was amazing. She is so sweet but very professional."
We responded:
"Thank you for the kind words, Lisa! I will be sure to share with Marissa and the team! We appreciate your business!!!!"
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Tucker Parr

December 30, 2025

5  out of  5
rating by Tucker Parr
"Carole-Ann was amazing to work with and ended up saving me hundreds on both my home and auto insurance. She was able to walk me through and explain all the various insurance options, would definitely recommend to anyone looking to get or change their insurance."
We responded:
"Thank you so much for the kind words and feedback, Tucker! I will be sure and share with Carole-Ann and the team! We appreciate the opportunity to help you with your home and auto insurance needs! "