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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TacCreates

October 23, 2025

5  out of  5
rating by TacCreates
"Marissa from Statefarm was amazing, she communicated clearly, she did what she could to get me what I wanted and what I needed for a great and fair price. Super awesome, very good energy, and great at her job."
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Tom Des

October 20, 2025

5  out of  5
rating by Tom Des
"The staff is always courteous and professional. They are always quick to get things done correctly the first time. Fantastic service with a smile."
We responded:
"Many thanks for the feedback, Tom! We truly enjoy what we do and are happy to help you! Thanks so much for your business!"
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Charlie Dalton

October 10, 2025

5  out of  5
rating by Charlie Dalton
"Marissa Trotter was exceptional! Helped me get my prices down a lot and the process was super smooth!"
We responded:
"Thank you for the kind words, Charlie! I will be sure to share them with Marissa and the team! We are so grateful for the opportunity to help you with your vehicle insurance! Thank you! "
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Jeff Calvary

September 30, 2025

5  out of  5
rating by Jeff Calvary
"Lacy was/is amazing to work with! I had a little mixup as both my boys were getting their own insurance. Lacy took care of my problem and followed up after to make sure everything went through properly. Thanks so much for making our transition to empty nesters so smooth. These guys are fair priced and really nice to work with."
We responded:
"Thank you so much for your kind words, Jeff! It's been a pleasure serving you all these years and I will be sure to share your comments with Lacy and the team! We greatly appreciate your business and loyalty! "
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Natalie

September 30, 2025

5  out of  5
rating by Natalie
"It was easy and quick to switch my car insurance ."
We responded:
"Many thanks for the feedback, Natalie! We appreciate for the opportunity to help you with your car insurance!"
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Todd Trotter

September 29, 2025

5  out of  5
rating by Todd Trotter
"Marissa was awesome, she gave us great rates with great coverage!!!"
We responded:
"Thank you for the kind words about Marissa, Todd! I will be sure to share them with her and the team! We appreciate the opportunity to help you!"
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Erica Daoud

September 29, 2025

5  out of  5
rating by Erica Daoud
"Highly recommend! Marissa was so thorough and helped answer all my questions. She is friendly and professional. Made the whole process seamless and easy!"
We responded:
"Many thanks for the kind works, Erica! I will be sure to share them with Marissa and the team! Thank you for the opportunity to help you! We appreciate your business! "
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Hunter Wyndham

September 24, 2025

5  out of  5
rating by Hunter Wyndham
"Very nice and clean and the staff is friendly. Glad to be a part of the new teen driver group."
We responded:
"Thanks so much for the kind words, Hunter! Welcome to driving, we are here for you. Be safe out there!"
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Victor Latino

September 20, 2025

5  out of  5
rating by Victor Latino
"Marissa was amazing to deal with she explained how underinsured I was with the insurance company I was with, and got me a quote that was cheaper than what I was paying for better coverage. 10/10 would recommend"
We responded:
"Thank you Victor for your feedback and kind words! I will be sure to share with Marissa and the team. We are grateful for the opportunity to work with you on your vehicle insurance! Thank you!"
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DEBORAH FULLER

September 17, 2025

5  out of  5
rating by DEBORAH FULLER
"We were looking for auto / home insurance and found State Farm. They had an excellent review from multiple people, so we decided to check it out. Carole=Ann Salb greeted us when we arrived. We explained what we were looking for and she took the time to answer all our questions. She explained all our options and what would be in our best interest. There was no pressure to buy a policy and she made us feel like family. We decided to get automobile and home insurance. They even have a safe driver discount. Carole is sn amazing agent and I would highly recommend State Farm."
We responded:
"Thank you so much for the kind words and feedback, Deborah! I will be sure to share with Carole-Ann and the team! We appreciate the opportunity to help you and it means the world to us that you had a great experience! We truly love what we do and so glad it shows! Thank you so much for choosing us for your auto and home insurance! "
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Tiny Perez

September 15, 2025

5  out of  5
rating by Tiny Perez
"Marissa is the best she took her time with and helped us understand everything"
We responded:
"Many thanks for the feedback and kind words, Tiny! We appreciate the opportunity to help you!"
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K. Schmidt

September 9, 2025

5  out of  5
rating by K. Schmidt
"Marissa Trotter was very accommodating and knowledgeable. She made the process of my experience go very smoothly. Thank you :)"
We responded:
"Many thanks for the kind words! I will be sure to share with Marissa and the team! We appreciate the opportunity to work with you! Thank you, again!"
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Mike Johnson

September 9, 2025

5  out of  5
rating by Mike Johnson
"Hi im Marcus I most say I dealt with many insurance agents for many years. But today was one of the best service I ever received it was from State Farm by an agent name, Marissa thanks you so much for your help and patient."
We responded:
"Thank you for the kind words, Marcus! We appreciate it and I will surely share them with Marissa and the team! Thank you for your business!"
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Joe Buckman

September 8, 2025

5  out of  5
rating by Joe Buckman
"Carol-Ann was very professional, courteous, and knowledgeable."
We responded:
"Many thanks for the feedback Joe! I will be sure to share with Carole-Ann and the team! We appreciate your business!"
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Dakeita Jackson

September 5, 2025

5  out of  5
rating by Dakeita Jackson
"Marissa was extremely helpful, professional and super patient. I feel she looked out for my best interest regarding an auto policy. She made everything super easy. Saved me $$. She is the best!!"
We responded:
"Thank you for the kind words, Dakeita! I will be sure to share them with Marissa and the team! We are so glad we could help you with your auto insurance needs! We appreciate your business!"
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Jenna Clark

September 4, 2025

5  out of  5
rating by Jenna Clark
"Marissa was so helpful, kind, and thorough in answering all my questions. There were a lot of insurance aspects I felt unsure about, and she answered my questions with all the information without making me feel pressured or giving me products I didn’t need. Her support throughout the process was amazing, and she found me the best deal without compromising on coverage!"
We responded:
"Thank you so much for the kind words, Jenna! I will be sure to share them with Marissa and the team! We appreciate the opportunity to help you and are grateful for your business!"
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Dillon Smith

September 2, 2025

5  out of  5
rating by Dillon Smith
"They are always extremely helpful with my needs and the ability to just text them when I need something and always getting it in a timely manner has been a real life saver for me."
We responded:
"So grateful for your feedback, Dillon! We truly appreciate the opportunity to help you! Thank you for your business!"
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Courtney Blanton

August 21, 2025

5  out of  5
rating by Courtney Blanton
"Mark Lanier is a family friend and all-around good guy. He has an excellent customer service rep who has faithfully kept in communication with me over the years to make sure I was getting the best auto insurance for the best price. My savings were substantial! I am very appreciative of Mark Lanier and his team; I recommend giving them a call ASAP to see how they can help you!"
We responded:
"Thanks so much for the kinds words and for your business, Courtney! We appreciate the opportunity to help you with your auto insurance needs! "
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Brenda Eisenhart

August 20, 2025

5  out of  5
rating by Brenda Eisenhart
"I like that they will text you when it's time to pay your bill."
We responded:
"Thank you so much for the feedback, Brenda! We appreciate the opportunity to work with you regarding your vehicle insurance and glad to know the text option is helpful! :)"
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Nicki Carroll

August 18, 2025

5  out of  5
rating by Nicki Carroll
"If you need help with insurance, make sure you call Mark Lanier and his staff for a quote! I have been with State Farm for over 30 years, starting out with Mark & Lacy's father Jim Lanier. Now, Mark is my agent! Lacy always goes above and beyond to help me, is like my family, and she listens to my needs! She makes sure I can afford my car insurance and that I have great coverage! I recommend Mark Lanier State Farm to everyone - call them!"
We responded:
"It's always a pleasure to help you all these years, Nicki! We appreciate your friendship and loyalty to us! :) Thank you for trusting us with your car insurance needs! "
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Sharon Richardson

August 18, 2025

5  out of  5
rating by Sharon Richardson
"This company has taken care of our insurance needs for several years. We are very proud and grateful for the great service and support they give. I especially love it when they call and say my premiums went down! What a deal!!!"
We responded:
"Many thanks for the great feedback Sharon! We appreciate your business and loyalty! "
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Iyanna Reese

August 18, 2025

5  out of  5
rating by Iyanna Reese
"Marissa was so helpful and generous. I am a new costumer and she help me understand everything about the auto policies and got me the best results!"
We responded:
"Many thanks for the kind words, Iyanna! I will share them with Marissa and the team! Thank you for the opportunity to help you with your auto insurance needs! We appreciate your business!"
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Anna Maria Hall

August 16, 2025

5  out of  5
rating by Anna Maria Hall
"Carole-Ann has helped me for years with my auto and condo insurance. Always helpful, pleasant, and quick to respond. Definitely recommend this office for insurance."
We responded:
"Thank you so much for the kind words, Anna! I will share them with Carole-Ann and the rest of the team. We are so glad for the opportunity to help you with your auto and condo insurance needs! We appreciate your business! "
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Ruthann Pannebaker

August 15, 2025

5  out of  5
rating by Ruthann Pannebaker
"We’ve been with Mark Lanier State Farm for years, and I couldn’t be happier with the service we’ve received. Mark has built an awesome team, and they truly treat you like family. I work closely with Lacy on a monthly basis for our business needs, and she is always friendly, responsive, and a joy to communicate with. They handle both our personal and business policies, and it’s clear they genuinely care about their clients. Highly recommend Mark and his amazing staff! Oh, not to mention we saved money on a policy that offered more coverage than we had before. We strongly recommend Mark Lanier and his team."
We responded:
"Wow, thank you so much for the kind words, Ruthann! It's a pleasure to help you and your family! Thank you for your business!"
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D Rodriguez

August 14, 2025

5  out of  5
rating by D Rodriguez
"Marissa was super helpful and answered all my questions. A great experience!"
We responded:
"Many thanks for the feedback and kind words! I will surely share those comments with Marissa and the rest of the Team! We appreciate your business!"