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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Green

February 11, 2026

5  out of  5
rating by Roger Green
"Merrisa was our rep at State Farm for our auto policy, she was thorough, and informative, easy to understand. Without reservation I would recommend her services Thank u Merissa"
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Cory Peace

February 10, 2026

5  out of  5
rating by Cory Peace
"Marissa was excellent. Professional and so personable. Thank you!!!"
We responded:
"Thank you for your feedback, Cory! Great to hear from you! We appreciate it!"
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Patrick Collins

February 5, 2026

5  out of  5
rating by Patrick Collins
"Marissa was a great help changing my insurance from GEICO to State Farm. She walked me through it, explaining everything to me as she went. Very good experience 💯"
We responded:
"Many thanks for the kind words, Partick! I will be sure to share with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance!"
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Ethan Girouard

February 4, 2026

5  out of  5
rating by Ethan Girouard
"Marissa & Teresa were really helpful with helping me find WAY more coverage than what I had with USAA for over $100 less per month with State Farm."
We responded:
"Many thanks for the kind words, Ethan! We appreciate your feedback and are so glad we were able to help you with your insurance needs!"
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Nancy Reynolds

February 2, 2026

5  out of  5
rating by Nancy Reynolds
"Marissa did an excellent job in finding us great car insurance."
We responded:
"Many thanks for the kind words and feedback, Nancy! I will be sure to chare with Marissa and the Team! We are grateful to have the opportunity to help you with your vehicle insurance!"
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End Results Salons

January 27, 2026

5  out of  5
rating by End Results Salons
"Marissa and CarolAnn are both amazing! We have switched all our policies with Mark Lanier State Farm and couldn't be happier!"
We responded:
" Many thanks for the kind words and feedback! We are extremely grateful to have the opportunity to help you!!! Thank you so much for your business!"
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Thomas

January 22, 2026

5  out of  5
rating by Thomas
"Marissa was extremely professional and steered me in the right direction and saved me a sizeable amount of money with better coverage. Very pleasant with A+ customer service skills."
We responded:
"Many thanks for the kind words and feedback, Thomas! I will be sure to share with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance! Thank you!!!"
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Andrew Rodriguez

January 15, 2026

5  out of  5
rating by Andrew Rodriguez
"Carole-Ann and the team was so warm in how they greeted me and made me feel like family! Despite moving from a new state, she made it feel easy to get things transitioned, move towards the next steps, and handle everything so I can get my car registered the same day! The location here is so nice with hardwood floors, waterfall displays, and great smelling fragrance. The team here is amazing, the vibes are easy, and is another proud reason why I have stayed with start farm- because they treat me like family!"
We responded:
"Many thanks such kind words, Andrew! I will be sure to share your feedback with Carole-Ann and the team! We truly appreciate the opportunity to help you with your vehicle, renters and liability insurance needs! Thank you for your business!"
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Nik Millan

January 7, 2026

5  out of  5
rating by Nik Millan
"Marissa was great, she contacted me thru email without me even looking at switching from geico but I am glad she did. She has saved me a bunch of money by switching to State Farm! Lol"
We responded:
"Many thanks for the kind words, Nik! I will be sure to share with Marissa and the Team! We are thrilled it worked out! We appreciate the opportunity to help you with your insurance!"
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Lisa CLark

January 2, 2026

5  out of  5
rating by Lisa CLark
"Marissa was amazing. She is so sweet but very professional."
We responded:
"Thank you for the kind words, Lisa! I will be sure to share with Marissa and the team! We appreciate your business!!!!"
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Tucker Parr

December 30, 2025

5  out of  5
rating by Tucker Parr
"Carole-Ann was amazing to work with and ended up saving me hundreds on both my home and auto insurance. She was able to walk me through and explain all the various insurance options, would definitely recommend to anyone looking to get or change their insurance."
We responded:
"Thank you so much for the kind words and feedback, Tucker! I will be sure and share with Carole-Ann and the team! We appreciate the opportunity to help you with your home and auto insurance needs! "
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D C

December 29, 2025

5  out of  5
rating by D C
"After being with another company for over 10 years, I decided to get quotes from a couple of places. I chose State Farm because I was fortunate enough to speak with Marissa Trotter! Marissa is professional yet friendly and she did an excellent job in finding me better coverage for a much lower premium! I highly recommend Marissa!"
We responded:
"Many thanks for such kind words and feedback, D C! We really appreciate it! I will be sure to share with Marissa and the team. Thank you so much for the opportunity to help you with your insurance needs!"
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Tami Jones

December 19, 2025

5  out of  5
rating by Tami Jones
"Prompt with information. Very friendly and knowledgeable. Great service! Will call on Marissa again."
We responded:
"Thank you so much for your kind words and feedback, Tami! I will make sure to share with Marissa and the Team! We appreciate the opportunity to help you with your vehicle insurance! "
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Wanda Gissendanner

December 10, 2025

5  out of  5
rating by Wanda Gissendanner
"New car insurance"
We responded:
"Thank you for the feedback and review, Wanda! We are so glad to help you with your car insurance! We appreciate your business! :)"
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margarita aguilera

December 5, 2025

5  out of  5
rating by margarita aguilera
"They are always very professional and courteous"
We responded:
"Many thanks for the kind words and feedback, Margarita! We appreciate the opportunity to help you!"
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Dennis Deapo

December 3, 2025

5  out of  5
rating by Dennis Deapo
"There is an excellent worker there Carol Ann always goes far above to make customer is satisfied with her customers She is the very best at what she does."
We responded:
"Many thanks for the kind words and feedback, Dennis! I will be sure to share this with Carole-Ann. We appreciate your business and the opportunity to help you! "
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Christian Daugherty

December 1, 2025

5  out of  5
rating by Christian Daugherty
"Marissa did an amazing job helping my wife and I! She went above and beyond for us."
We responded:
"Thank you so much for the feedback, Christian! We appreciate your business and the opportunity to help you with your vehicle and renter's insurance! "
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Christy Preo

November 26, 2025

5  out of  5
rating by Christy Preo
"Lacy is kind and patient. She goes above and beyond expectations."
We responded:
"Thank you so much for the kind words and feedback, Christy! I will be sure and share with Lacy and the team! Always a pleasure helping you! :)"
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jay logue

November 25, 2025

5  out of  5
rating by jay logue
"Lacy is the best agent you can have, as she makes everything easy and understandable"
We responded:
"Many thanks for the kind words, Jay! I will be sure to share them with Lacy and the team! It's always a pleasure to help you and your family and we surely appreciate your loyalty all these years. :)"
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Tashenia Owens

November 23, 2025

5  out of  5
rating by Tashenia Owens
"Marrissa was great with getting me a better rate than what I was paying and bundled me with life insurance as well . She was very detailed about what type of coverage i was getting and very helpful in getting me better coverage i appreciate her patience.,id recommend her any day! Thank you !"
We responded:
"Many thanks for your kind words, Tashenia! We surely appreciate your feedback and I will be sure to share it with Marissa and the team. Many thanks for your business and we are especially happy we could help you protect your loved ones with life insurance. :)"
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Kaitlyn Fraser

November 23, 2025

5  out of  5
rating by Kaitlyn Fraser
"Marissa helped me with my auto insurance. I shopped around and let me say not only did she help me with savings but her customer service was the best! Highly recommend her!"
We responded:
"Many thanks for the kind words, Kaitlyn! I will be sure to share them with Marissa and the team. We appreciate the opportunity to help you with your auto and life insurance needs. Thank you, again! "
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Marci Minear

November 21, 2025

5  out of  5
rating by Marci Minear
"Thank goodness for Marissa! She stayed on top of our coverage when we thought we had finalized it so if it weren’t for her we would not have our homes covered!! TOP NOTCH AGENT!"
We responded:
"Thank you so much for your feedback and kind words, Marci! I will be sure to share them with Marissa and the team. We truly appreciate the opportunity to help you with your home insurance, and it means the world to us to know you are happy with the service provided! Thanks again! ;)"
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Theressa C.

November 20, 2025

5  out of  5
rating by Theressa C.
"Lacy and Marissa provided amazing and welcoming service! They have a upbeat and lovely personality! I appreciate their kindness!"
We responded:
"Thank you so much for the kind words and feedback, Theressa! We appreciate the opportunity to help you!!!"
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Shane Rogers

November 19, 2025

5  out of  5
rating by Shane Rogers
"Marissa was awesome and helpful and gave me a better quote than what i had! Would recommend"
We responded:
"Thanks so much for the kind words and feedback, Shane! I will be sure to share with Marissa and the team! We appreciate the opportunity to help you!"
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Emily Ellerbe

November 17, 2025

5  out of  5
rating by Emily Ellerbe
"State Farm has honestly been so great. Their rates are extremely competitive, offering various discounts to help keep rates affordable. Their customer service is amazing, and reaching my agents office is always super quick and easy. They’re very informative, helpful, and nice over the phone. I’ve had no complaints with State Farm!"
We responded:
"Many thanks for the kind words and feedback, Emily! It means a lot! We are so grateful to have the opportunity to help you! Thank you for your business!! :)"