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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Kersey

July 14, 2026

5  out of  5
rating by James Kersey
"Very professional and friendly"
We responded:
"Thank you so much for the feedback, James! We appreciate you!"
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Mrs. Heidi Pillion

July 13, 2026

5  out of  5
rating by Mrs. Heidi Pillion
"Marissa was awesome!"
We responded:
"Thank you for the kind words, Mrs. Heidi! We appreciate you!"
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Darren Longabaugh

July 10, 2026

5  out of  5
rating by Darren Longabaugh
"Marissa Trotter was so nice and very helpful. I believe that's Employee of the Month if I ever met one"
We responded:
"Many thanks for the kind words, Darren! We appreciate the opportunity to help you with your vehicle insurance!
"
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fred harkness

July 9, 2026

5  out of  5
rating by fred harkness
"I was looking for a new auto insurance policy. Marissa at State Farm was very helpful for me getting that. She was very polite, knowledgeable and quick. I would highly recommend reaching out to her."
We responded:
"Thank you so much for the feedback and kind words, Fred! I will be sure to share with Marissa and the Team! We appreciate your business and are glad we could help you with your auto insurance!"
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Walter Quian

June 26, 2026

5  out of  5
rating by Walter Quian
"Very helpful super quick to respond and helped guide me with the entire process."
We responded:
"Thank you so much for the feedback, Walter! We appreciate the opportunity to assist you with your life insurance and vehicle insurance!"
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Colleen Kuhlmann

June 25, 2026

5  out of  5
rating by Colleen Kuhlmann
"Marissa did a wonderful job....very knowledgeable and helpful! She saved us over 50 bucks per month."
We responded:
"Thanks so much for the feedback, Colleen! We are so glad we could assist you with your vehicle insurance! Thank you for your business!"
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Kristine A

June 11, 2026

5  out of  5
rating by Kristine A
"Thank you, Mark Lanier and your team, especially Marissa for being proactive and assisting with finding a reasonable car insurance coverage."
We responded:
"Many thanks for the kind words, Kristine! We are so grateful to have the opportunity to help you with your car insurance needs! Thank you for your business!"
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Edward Bach

June 9, 2026

5  out of  5
rating by Edward Bach
"Absolutely wonderful experience with Marissa Trotter. She was so responsive, courteous, and professional."
We responded:
"Many thanks for the feedback and kind words, Edward! We appreciate the opportunity to work with you and thank you for your business! I will be sure to share your comments with Marissa and the Team! "
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suzy lane

June 9, 2026

5  out of  5
rating by suzy lane
"Marissa was wonder addition to your agency. She has been awesome in helping me sign with State Farm. She does deserve an "Atta Girl Award" ... thanks"
We responded:
"Thank you so much for the kind words and feedback, Suzy! I will be sure to share an Atta Girl with Marissa! :) We appreciate the opportunity to help you. Thank you for your business!"
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Janet Lara

June 8, 2026

5  out of  5
rating by Janet Lara
"Marissa was very friendly provided great customer service and she is very professional"
We responded:
"Thank you for the feedback, Janet! I will be sure to share with Marissa and the Team! We appreciate your business!"
Profile photo of Marion

Marion

June 5, 2026

5  out of  5
rating by Marion
"Marissa was incredibly helpful, with hurricane season upon us I was doing research for renters insurance. I was pleasantly surprised with the quote! Her ability to explain the coverage helped me decide right away, which I was only planning to get a quote. Thank you, Marissa.
I will stop in and say hello soon.
Marion"
We responded:
"Thank you Marion, for the kind words and feedback! We appreciate the opportunity to help you with your renter's insurance! "
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Zachary Fennell

June 5, 2026

5  out of  5
rating by Zachary Fennell
"Marissa is the strongest, most capable woman I know next to my Mom, Sister, and God."
We responded:
"Thank you for the kind words, Zachary! We appreciate your business!"
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Terri Lanius

June 2, 2026

5  out of  5
rating by Terri Lanius
"Yes Marissa, did a really great job helping me get the coverage I needed for my new car 🚗. That was my first time there. She was recommended to me by my sister in law. She used to work for State Farm yrs ago. The office is very nice an welcoming. It has a really nice glass type waterfall near the lobby, also plenty of chairs to sit in an wait for assistance. Mark Lanier is the owner of the building. They're also easy to find, just about 2 blocks down from My Eye Dr on the right hand side of Highland Dr in Lakeland."
We responded:
"Thank you so much for the kind words, Terri! We are so thankful for the opportunity to help you with your vehicle insurance! Thank you again!"
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Amanda C

May 19, 2026

5  out of  5
rating by Amanda C
"Efficient and knowledgeable service with convenient monthly payments for rental insurance."
We responded:
"Thank you so much for the feedback and kind words, Amanda! We appreciate the opportunity to help you! Thank you for your business!"
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Ani

May 18, 2026

5  out of  5
rating by Ani
"Marissa was great very helpful. She went out of her way to make sure I had all the information I needed."
We responded:
"Thanks so much for your feedback, Ani! We appreciate the feedback and your business!"
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Juan Lopez

May 16, 2026

5  out of  5
rating by Juan Lopez
"Thanks Carole, very attentive and knowledgeable."
We responded:
"Thank you for the feedback, Juan! We appreciate you and your business! "
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Ethan Irvin

May 12, 2026

5  out of  5
rating by Ethan Irvin
"Carole-Anne with Mark Lanier State Farm Insurance was a huge help in getting my account set up and she worked very hard to ensure I got the best possible deal on my insurance rate!"
We responded:
"Thank you, Ethan for the feedback and kind words! We appreciate the opportunity to help you with your vehicle insurance! Thank you for your business!"
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Kyle Moir

May 6, 2026

5  out of  5
rating by Kyle Moir
"Very Helpful!"
We responded:
"Thank you for the feedback, Kyle! We appreciate your business!"
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Carmen Castillo

May 4, 2026

5  out of  5
rating by Carmen Castillo
"Great information. Fast and quick."
We responded:
"Thank you for the review, Carmen! We appreciate the opportunity to help you with your vehicle insurance! Thank you for your business! "
Profile photo of Amalia (Maya)

Amalia (Maya)

May 4, 2026

5  out of  5
rating by Amalia (Maya)
"Marissa was amazing and super helpful!"
We responded:
"Thank you for the feedback and kind words, Amalia! We are grateful for the opportunity to help you with your vehicle insurance! Thank you for your business!"
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Joseph Dolce

May 2, 2026

5  out of  5
rating by Joseph Dolce
"Great."
We responded:
"Thank you so much for the review, Joseph! We appreciate the feedback and the opportunity to help you! Thank you for your business! "
Profile photo of Ruth Medley

Ruth Medley

May 1, 2026

5  out of  5
rating by Ruth Medley
"I had a really positive experience thanks to Marissa. She was knowledgeable, patient, and took the time to clearly explain my options so I could make the best decision. It’s rare to find someone so responsive and genuinely helpful. I really appreciate her support and professionalism—she made the whole process smooth and stress-free."
We responded:
"Many thanks for the kind words and feedback, Ruth! I will be sure to share with Marissa and the Team! We are grateful for the opportunity to help you and appreciate your business! :)"
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Stephanie Bixler

April 30, 2026

5  out of  5
rating by Stephanie Bixler
"Marissa is AMAZING, very kind and so helpful!! I’m so glad to have her as my agent"
We responded:
"Thank you so much for the kind words and feedback! We appreciate you giving us the opportunity to help you with your vehicle insurance! "
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Yudmila L

April 24, 2026

5  out of  5
rating by Yudmila L
"Marissa saved me so much money and got me more coverage! Highly recomemend going her a call. Thank you for the help!"
We responded:
"Thank you so much for the kind words and feedback, Yudmila! We appreciate the opportunity to help you with your vehicle insurance!"
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Stuart Blanton

April 22, 2026

5  out of  5
rating by Stuart Blanton
"Marissa answered all my questions. She was fantastic.😊"
We responded:
"Thank you so much for the feedback, Stuart! I will be sure to share with Marissa and the Team! We appreciate your business! :)"